Is it okay to install this car seat on the passenger seat?
We generally recommend using the car seat on one of the back seats of the vehicle. Statistically, installing the car seat on the passenger seat poses a higher risk of injury for your child. However, in exceptional cases the car seat may be used on the passenger seat as well. Please note the following: if the car is equipped with an airbag, put the passenger seat as far back as possible. Please ensure that the upper belt point of the 3-point vehicle belt always stays behind the belt routing of the car seat, so that the belt runs backwards and not forwards. To find out whether a specific CYBEX car seat can be installed on the passenger seat, please use the Car Compatibility Tool on the CYBEX website.
How can I clean my car seat?
Car seats can be cleaned using a vacuum cleaner or damp cloth. Sand or other dirt beneath the cover can also be removed in this way. To clean the plastic parts, wipe them with a cloth using a mild detergent and warm water. (Warning: Please do not use chemical detergents or bleaching agents under any circumstances). The cover can be washed in a washing machine at 30°C (86°F), using a delicate program and without detergent to avoid any discoloring and wash it separately from other laundry. Do not tumble dry or dry in direct sunlight.
How to take off the seat cover?
The seat cover comprises of three separate parts: To remove the first, unclip the press-stud on the rear of the headrest and the two press-studs underneath the side wings. Position the reclining headrest all the way forward and then separate the Velcro straps behind the headrest. Take off the elastic band that goes around the height adjustment handle. To take off the second cover, remove the backrest from the booster seat. Then pull the two elastic bands at the top to the side and pull the cover downwards. For the third part, unclip the two press studs underneath the booster seat, as well as the two press studs and the elastic band on the back. To reattach the covers, just reverse the above process.
Is it normal that the car seat’s backrest moves, and there is space between vehicle seat and car seat?
Yes, the backrest is adjustable. Therefore it can adapt perfectly to any vehicle seat. In the event of an accident, the backrest moves slightly forward with your child, and is therefore able to secure the whole body early on.
Can I use this car seat on a flight?
No, this car seat is not approved for use on an airplane.
Is it ok to keep using a car seat after an accident?
We at CYBEX strongly recommend that you replace a car seat after any kind of accident. This is because tiny hairline cracks, which may not be visible to the naked eye, can appear in the plastic parts of a car seat after an accident. These cracks can pose an increased risk to safety.
My car seat is faulty, how can I get it repaired?
Please refer to the retailer where you bought your CYBEX car seat. They will deal with the matter on your behalf.
Where can I get replacement parts for my product?
You can order replacement parts from a specialist retailer near you. To find a store near you, simply go to the Store Locator on the CYBEX Website.
How do I correctly secure my child in the seat?
Please observe the instructions in the User Guide. Adjust the child car seat to the size of your child and make sure that he or she is properly strapped in to ensure maximum safety.
Is it possible to use a car seat with an ISOFIX System in a vehicle without ISOFIX anchorage points?
While this CYBEX car seat is equipped with an ISOFIX System, it can also be installed in vehicles without ISOFIX anchorage points by turning the ISOFIX locking arms 180° inwards and sliding them into the booster seat. Both the child and the car seat can then be secured using only the 3-point vehicle belt.