IMPORTANT SAFETY RECALL NOTICE
Transport Canada Campaign Number:
2023-105
Dear Valued CYBEX Consumer:
This is to inform you that your restraint system or booster seat may be non-compliant with the requirements of the Motor Vehicle Restraint Systems and Booster Seats Safety Regulations and that the non-compliance could affect the safety of a person. CYBEX and Columbus Trading-Partners Canada, Inc., the Canadian distributor for CYBEX (collectively “CYBEX”) have decided, as of March 14, 2023, that certain Aton 2 infant car seats fail to conform to Section 310(b) of CMVSS 213.1. Please refer to the table below for specific model details.
Issue:
The 25-mm-wide webbing strap used in the central front adjuster to snugly adjust the shoulder harness straps onto the child does not meet the retained strength requirements after hex bar abrasion as specified in Section 310 (b) of CMVSS 213.1. If the adjuster webbing becomes frayed or worn, which can reduce the strength of the webbing, the webbing could fail to properly restrain the occupant in the event of a vehicle crash, increasing the occupant's risk of injury.
Affected Models:
|
|
519003603 |
| 519003605 | |
| 519003607 | |
| 519003609 |
Date of Manufacture:
Applies only to infant car seats manufactured between March 8, 2019, and November 1, 2020.
The model number and date of manufacture are printed on a label on the bottom of the seat (as shown below):
REMEDY
CYBEX is providing owners of affected car seats a free remedy kit that includes a replacement harness adjuster strap assembly and installation instructions for owners. The repair should take 5 minutes. CYBEX urges you to replace the webbing strap assembly currently on your infant car seat with the one provided in the kit, as soon as possible.
Aton Remedy Kit Instructions:
If you notice that the central front adjuster strap is frayed, please call CYBEX Customer Service.
Please do not return the infant car seat to retailers. If you received this notice in error, no longer own the infant car seat, or have further questions about the recall, please contact CYBEX Customer Service at 1-877-242-5676. For owners and purchasers who incurred costs for remedies for replacing the recalled webbing in advance of March 13, 2023, please contact CYBEX customer service at 1-877-242-5676. Please consult your product’s Warranty for additional information.
If you believe that CYBEX has failed or is unable to remedy the defect without charge within a reasonable time, you may contact the following: Transport Canada at 1-800-333-0510 or 1-819-420-4300 or visit https://tc.canada.ca/en/road-transportation/defects-recalls-vehicles-tires-child-car-seats/report-potential-safety-defect-vehicles-tires-child-car-seats